Payout FAQs

How do I get paid?

To receive a Payout complete the following steps:

  1. Setup your payout method: acceptable methods are PayPal, paper check, EFT or wire transfer.
  2. Provide your Tax information by filling out the forms, see the Tax Information article for more details.
  3. Additional Step for International Wire Transfers: Meet the minimum eligible amount before you receive a payout.

What are the Payout Methods ONE by AOL: Mobile uses?

AOL supports multiple payout methods: PayPal for domestic and international publishers; paper check and EFT (electronic funds transfers) for domestic publishers; and wire transfers for international publishers.

  • PayPal (US and International Publishers)
    • What if I don't have a PayPal account?
      You will need to create one at PayPal.com if you want to use this payout method

    • What do I need to set up a PayPal account?
      An Email Address

    • Will I be able to transfer money from PayPal to my bank account?    
      The help pages on the PayPal website detail how to withdraw money from your PayPal balance to your local bank account.
      Currently, PayPal does not charge users to withdraw money from their PayPal balance and move it to a local bank account. However, some banks may charge a fee for the incoming transfers. Contact your bank directly for more information.
    • Will PayPal charge me fees for the payout transfer?
      ONE by AOL: Mobile pays all fees associated with the transfer of funds from our system to PayPal. 

  • Paper Check (US Only)
    • We print paper checks and mail them through the US Postal Service. This is the slowest method you can use to get paid.

  • Electronic Funds Transfer (EFT) (US Only)
    •  Provide your account and routing number, we will take care of the transfer. 
  • Wire Transfer (International Only)
    • Provide valid IBAN and SWIFT codes. You can get these from your bank.
    • If your location is on the IBAN country list, you need only provide your Account Number, Routing Number and SWIFT code (if applicable).

When do I get paid?

You are paid on the 1st day of the month, two months after the month you began accruing earnings. Earnings are monthly. Earnings are the revenue that you accrue through your participation in ONE by AOL: Mobile.

  • Paypal Payout Method - Example:
Calendar Month Payout Date
January April 1st
February May 1st
March June 1st

 

  • EFT / Automated Clearing House (ACH) Payout Method - Example:
Calendar Month Payout Date
January April 1st
February May 1st

 

  • International Wire Transfers - Example:
    You are paid once your cumulative balance exceeds $250 USD. The reason you must reach this minimum amount is due to the fees your bank may charge to accept this payment. This means you are paid on the 1st day of the month, two months after the month when you met the minimum threshold for your payout method.
Calendar Month Earnings Cumulative Balance Payout Due Payout Date
March $100.00 $100 No -
April $149.99 $249.99 No -
May $25.00 $274.99 Yes August 1st

 

  • Paper Check (US Only) Payout Method - Example:
Calendar Month Payout Date
October January 1st
November February 1st

  

How do I get paid from the partners participating in ONE by AOL: Mobile?

ONE by AOL: Mobile aggregates payments from all of the demand partners into a single payment to you which is paid out as described above.

Who do I contact if there are issues with my payments?

If you are a managed account contact your account rep. If you are a self-serve user reach out for support by submitting a request.

What's the difference between earnings and payments?

Earnings are monthly. They are the revenue that you accrue through your participation in ONE by AOL: Mobile. For Wire transfers, once your accumulated earnings reach the payout threshold, ONE by AOL: Mobile will send your earnings according to the payment schedule described above.

Why is the Marketplace Revenue displayed in my dashboard different from my payout?

Your marketplace revenue amount may include duplicate impressions, malicious behavior and other inconsistencies. The final payout amount has been determined after filtering out these discrepancies.

Why has my account been suspended?

If you are a managed account contact your account rep. If you are a self-serve user reach out for support by submitting a request.

Have more questions? Submit a request